We value your privacy. This privacy policy explains how Camtech Australia Pty Ltd (ABN 039 056 808 934) (“Camtech Cams” us” “our” “we”) deals with the personal information collected through this website www.camtechcams.com.au (“the Site”).  In this policy, “Visitors” means people that visit the Site and “Customers” means people who purchase products through the Site. The term (“Users”) refers collectively to Visitors and Customers.


1. Collecting Personal Information

Personal information is primarily collected when the User knowingly submits information through the Site.  Personal information is collected for the primary purpose of selling our products and answering queries.  We do not actively collect information from third parties.  We may receive personal information from a third party in circumstances such aswhen an order is placed by one personon behalf of another, however Camtech Cams implies that consent has been provided between those parties.

Customers can purchase products without registering an account.  We will require a contact name, telephone number and address for deliveriesto process your order.

We will collect the following information when Users register an account with us:

  • Full Name
  • Email address
  • Telephone Number(s)
  • Address

This information is required to process orders online and deliver products to you. If you do not wish to provide the personal information requested, you will be unable to purchase products.

To lodge a query through the Site, we require a name, email address, phone number and address.  The information submitted in your message is also considered personal information covered by this policy.

If you leave a comment on the Site, you may be giving personal information to us depending upon the content of your comment.  If you leave a comment, you are providing Camtech Cams to display the personal information in relation to your comment, publicly on the Site. 


2. Using Personal Information

Camtech Cams uses your personal information to:

  • Open an online account;
  • Process orders made through the online account;
  • Communicate with Customers about orders;
  • Process payments for the purchase of goods;
  • Deliver goods to Customers;
  • Answer queries; and
  • Send marketing communications.

Users can opt out of receiving marketing communications by unsubscribing at any time.   We use analytics on the Site to monitor how Users engage with our products and our Site. 


3. Sensitive Information

Sensitive information refers to personal information that has increased sensitivity such as information that relates to health and religious beliefs.Camtech Cams does not require Users to provide sensitive information, however if you do, it will be handled in accordance with this Privacy Policy.

4. Disclosure of Personal Information

Camtech Cams uses third-partyfreight providers.  To deliver goods, the freight providers will need the Customer’s name, address and telephone number.  By purchasingproductsthrough the Site the Customer consents to the disclosure of this information by Camtech Cams to our freight providers in accordance with this clause.

We also usea third-party payment provider.  Payments made online are made directly to the third-party provider, we do not retain Customer’s credit card or bank details.  Customers should read the Privacy Policy of our third-party provider for more information about how it deals with personal information.

We confirm that if you leave a comment on the Site, you do so with the understanding that it will be disclosed publicly to anyone who views the Site.  Camtech Camsdoes not otherwise disclose information to any third parties and we do not disclose any personal information to anyone outside of Australia.


5. Using pseudonyms and anonymity

Visitors can use the Site anonymously.  We do not permit Customers to make online purchases using pseudonyms or anonymously.


6. Cookies

As with most websites, we use cookies on the Site to enhance user experience.  Cookies are not harmful to you and can be turned off on individual systems.  However, turning off cookies may reduce the functionality of our Site.


7. Security

Camtech Cams will keep personal information for as long as required to provide its services, and as required by law.  The security of personal information is important to us.  We use encryption and securities measures on the Site to protectinformation submitted through the Site.  Camtech Camsuses reasonable measures to prevent unauthorised access, disclosure and loss of personal information.  We cannot guarantee the security of information transmitted through the internet is impenetrable.


8. Third party sites

This Site may contain links to third party Sites.  When you leave the Camtech CamsSite, we are no longer responsible for the use of your personal information and you will need to view the Privacy Policy of the third-party site.


9. Updating and Accessing personal information

Customers should keep personal information up to date, through the online account.  If you would like to access personal information held by Camtech Cams you can do so by sending a request in writing to Luke by email to workshop@camtechcams.com.au  All inquiries or concerns regarding this privacy policy should also be directed to Luke. 


10. Privacy Concerns

Luke can also assist you with inquiries or concerns regarding this privacy policy should by email at workshop@camtechcams.com.au.  We will endeavour to respond to your requests within 28 days.